F.A.Q.
Have questions? We've got you covered.
Here you’ll find answers to the most common doubts about our tours and experiences. And if something’s still unclear, we’re just a message away.
FREQUENTLY ASKED QUESTIONS
What does Nearby Italy offer?
Nearby Italy offers guided tours and authentic experiences throughout Italy: from art cities to lesser-known villages, from food and wine experiences to nature excursions. We offer both tailor-made private tours and group tours.
Can I customize my trip?
Absolutely! We offer tailor-made trips: tell us what you like, how much time you have, and what you want to experience… and we’ll take care of everything. Send us an email at info@nearbyitaly.com
In which languages are the tours available?
Tour languages are indicated within each tour and with flags in the complete list. If you need a different language for a specific tour, contact us — we’ll do our best to accommodate you.
How can I book a tour?
You can book directly from our website or contact us via chatbot, by phone at +39 351 3249625, or by email at info@nearbyitaly.com for special requests. We’ll guide you step by step in choosing the perfect tour.
Is there a minimum number of participants?
It depends on the tour. Private tours do not require a minimum. For group tours, the minimum is indicated in the tour description.
Are the tours suitable for children or people with reduced mobility?
Many of our tours are family-friendly and accessible. If not specified on the tour page, contact us before booking: we will do our best to adapt routes and services to your needs.
What happens in case of bad weather?
Some tours run even in bad weather, possibly with small changes. In case of severe conditions, we will contact you to reschedule or offer a refund.
Can I cancel or modify my booking?
Yes, each tour has its own cancellation policy, indicated on the tour page. Generally, changes are free up to a few days before departure. For more details, contact us.
Are prices all-inclusive?
Each tour clearly states what is and isn’t included. No surprises: we tell you everything upfront.
Do you offer off-the-beaten-path tours?
Yes, we love showcasing authentic Italy: small villages, alternative itineraries, and lesser-known places so you can travel like a local. Contact us for specific or customized tours.
Can I give a tour as a gift?
Of course! We offer customizable gift vouchers valid for any experience or package — perfect for birthdays, honeymoons, or special surprises.
Are transportation services included in the tours?
It depends on the tour. Some include private transfers, others are walking tours. Everything is clearly stated in the tour description.
Do you also help with flights and hotels?
We collaborate with partner agencies and accommodations, so we can advise or help you book hotels, B&Bs, or airport transfers if needed.
When is the best time to travel in Italy?
All year round! Spring and autumn are perfect for cultural and nature tours. Summer is great for seaside destinations. In winter, we recommend art cities and mountain villages.
Can I join a tour if I’m traveling alone?
Absolutely! We have tours designed for solo travelers and offer options to join small groups for a shared experience.
Do the tours include entrance tickets to museums or monuments?
Yes, when applicable. Tickets are often included to skip the line and guarantee the best possible experience. We recommend checking the inclusions for each tour.
Do you accept online payments?
Yes, you can pay securely by credit card, bank transfer, or other digital methods.
What if I’m late for the tour departure?
We ask you to be punctual, but if you're running late, contact us immediately. We'll do our best to find a solution that works for you and the group or itinerary.
How can I know if a tour matches my fitness level?
If you’re unsure, write to us and we’ll help you choose the right tour for your needs.
What makes Nearby Italy different from other tour operators?
Attention to detail, personalized approach, and a passion for authentic Italy. We don’t just take you to “visit” places — we help you truly live them, with experiences tailored to you.
How can I contact you for more information?
You can reach us via the contact form, by email at info@nearbyitaly.com, or by phone at +39 351 3249625. We’re always happy to help you plan your trip to Italy.